At Dinahoodies, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our return policy below.

Return Eligibility

You may return items within 30 days of the delivery date for a full refund or exchange. To be eligible for a return, items must be:

• Unworn, unused, and in their original condition.
• Returned in the original packaging with all tags attached.

Non-Returnable Items

The following items are non-returnable:

• Gift cards
• Items marked as final sale

How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact Us: Email us at [email protected] or call +1 (555) 854-6574 to request a return authorization.
2. Prepare Your Package: Include a copy of your order confirmation and ensure the items are in their original condition and packaging.
3. Ship Your Return: Use a trackable shipping service or purchase shipping insurance for items over $75. You will be responsible for return shipping costs unless the return is due to a defect or error on our part.

Refund Process

Once we receive your returned items, we will inspect them and notify you of the approval or rejection of your return. If approved, your refund will be processed within 5-10 business days, and a credit will be applied to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

Exchanges

If you would like to exchange an item for a different size or color, please initiate a return as described above and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange for a replacement or refund based on your preference.

Contact Us

If you have any questions or concerns regarding our return policy, please reach out to us:

Dinahoodies
Email: [email protected]
Phone: +1 (555) 854-6574